The Eight Step Process of Successful Change from "Our Iceberg is Melting".
Set the Stage 1. Create a Sense of Urgency. 2. Pull Together the Guiding Team. Decide What to Do 3. Develop the Change Vision and Strategy. Make it Happen 4. Communicate for Understanding and Buy In. 5. Empower Others to Act. 6. Produce Short-Term Wins. 7. Don’t Let Up. Make it Stick 8. Create a New Culture.